At IPTVScreen, we aim to provide you with the best experience — and if we are unable to meet your expectations, we are here to help.
Refund request
You can submit a refund request within 7 days of the purchase or activation date, if you encounter a technical problem or the service did not work as promised.
Please contact the support team with your order number and relevant information so that we can quickly review your request and take appropriate action.
Upon approval, refunds are typically processed via the original payment method within approximately 7 business days.
Cases that do not qualify for refund
Problems arising from your personal device, your internet connection, or settings outside the scope of the service we provide.
The deadline for submitting a refund request has passed.
Violating the terms of use or sharing the account illegally.
Do you have a Question?
Do you have a question or need help? Contact us via WhatsApp, and our team will be happy to assist you and provide you with everything you need immediately.